Support System

Getting Started 6

• Assign Email address(es) to be notified.
• Setup or change your cover page.
• Select the date format and your time zone.
• Send a fax by Email.
• Send a fax from my account on-line.

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How to Articles 7

• Reset your password.
• Additional options for sending a fax by Email
• Update your credit card details.
• Add or change an Email address on my account.
• How do I port my number over to SRFax?

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FAQs 8

• How do I change my plan?
• Check if your fax number is working.
• How can I add / get another fax number?
• How do I cancel my account?
• What is PGP Encryption?

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Troubleshooting 7

• Failed to process fax request
• Explanation of fax error codes
• Poor quality faxes from scanned documents
• File upload is very slow
• Sending international faxes

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Account Settings Guide 6

• Settings - General Settings
• Settings - Sending Faxes
• Settings - Receiving Faxes
• Settings - PGP Encryption
• Settings - Junk Faxes

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