How to Articles

A selection of short instructions for changing or setting up your account

Reset your password.
Go to the login page ( ) , Just below the Login button click on "FORGOT PASSWORD" This will take you to a scre...
Wed, May 12, 2021 at 11:21 AM
Additional options for sending a fax by Email
  You are able to send a fax to a single number or broadcast a fax to a maximum of 50 fax numbers at a time. When sending a single fax you can send a fa...
Fri, Oct 12, 2018 at 12:54 PM
Update your credit card details.
You can change the billing information and credit card details at any time on-line by logging into your account from our website. Go to and ...
Wed, Jun 18, 2014 at 10:08 PM
How do I turn my fax off?
To disconnect your fax number temporarily, you can click on the "Disconnect" link next to your fax number on the Summary page.  *Once fax n...
Tue, May 5, 2020 at 1:13 PM
Add or change an Email address on my account.
To Change the Login Email address: Login to your account and then navigate to "My Account" then "Login Email / Password", on this sc...
Thu, Jan 29, 2015 at 11:54 AM
How do I port my number over to SRFax?
Porting your number over to SRFax is a relatively easy process. Check your that your number is portable to SRFax from this link:
Wed, Aug 27, 2014 at 1:42 PM
How do I add additional users to my account?
Adding users depends on the type of account you have with us. There are two types of accounts, Business Accounts and Home Office Accounts. For both account ...
Wed, Sep 3, 2014 at 8:13 AM
Use the Address Book.
 While logged into your SRFax account, go to "Faxes" - "Edit Address Book". To create new groups to organize contacts, click on ...
Mon, Feb 2, 2015 at 1:53 PM
How do I access my archived faxes
Faxes are automatically archived after 6 months. Fax retention settings will still be applied to archived faxes. Archived Faxes can be accessed from thr...
Fri, Oct 23, 2020 at 10:30 AM