How to Articles

A selection of short instructions for changing or setting up your account

Reset your password.
Go to the login page (https://www.srfax.com/sign-in/ ) , Just below the Login button click on "FORGOT PASSWORD" This will take you to a scre...
Tue, Apr 16, 2024 at 7:35 AM
How do I turn my fax off?
Should you ever want to temporarily or permanently disable the inbound fax service to any of your fax numbers you can do so through the online portal at SRF...
Fri, Oct 25, 2024 at 9:11 AM
Add or change an Email address on my account.
You can easily change the email contacts associated with your account at any time on-line by logging into your account from our website. Go to www.srfax.c...
Fri, Oct 25, 2024 at 9:08 AM
How do I port my number over to SRFax?
Porting your number over to SRFax is a simple process, and it is now fully integrated into your SRFax account.  The first step with any port is to set up an...
Wed, Jul 14, 2021 at 9:21 AM
How do I enable additional email addresses to send faxes on my account from email.
By default, your login email address is enabled to queue faxes from your SRFax account. To enable additional email addresses to send faxes via email from yo...
Mon, Apr 1, 2024 at 7:55 AM
Use the Address Book.
  While logged into your SRFax account you can manage your address book under Faxes > Address Book:  The address book will be sorted into groups, and...
Wed, Jul 14, 2021 at 2:11 PM
How do I access my archived faxes
Faxes are automatically archived after 6 months. Fax retention settings will still be applied to archived faxes. Archived Faxes can be accessed from thr...
Fri, Oct 23, 2020 at 10:30 AM
Cant View Faxes/Cant View Address Book
When we make new changes live, What will happen is the current cache on your pc will be no longer valid and all cookies will need to be re-downloaded and up...
Thu, May 12, 2022 at 8:36 AM
How do I change billing notifications
To add an Email address for billing purposes: By default your login email will always be included on any billing notifications including invoices, receipts...
Fri, Oct 25, 2024 at 9:07 AM
How Do I Set/Change My Fax Retention Settings
How Do I Set/Change My Fax Retention Settings In order to change the settings for how long faxes are stored on the SRFax database you will need to adjust t...
Mon, Jul 19, 2021 at 3:14 PM