When we make new changes live, What will happen is the current cache on your pc will be no longer valid and all cookies will need to be re-downloaded and updated. 


The following steps will show you how to do so on Chrome and Firefox


Note: When you delete cache from your PC it will be like going to the website for the very first time, so settings/passwords may need to be resaved if you follow these instructions.

Firefox


1.Go to the Hamburger Menu in the top right corner 

2. Scroll down to Settings

3. Click on Privacy & Security 

4. Click on Manage Data

5. Type srfax in the search(1), select srfax.com from the results (2) , Remove Selected (3) and Save Changes (4).


Chrome


1.You can accomplish this almost the same way on chrome instead of a hamburger menu you will click on the 3 dots


2. Privacy & Security


3. Clear browsing data

4. Uncheck Browsing history/download history and leave Cookies and other site data/Cached images and files checked.


5. Clear data