Go to the login page, Just below the Login button click on "FORGOT PASSWORD"
This will take you to a screen which requests for you Login Email address and your Account Number. The Account Number can be found in three places:
1. On any one of the Invoices we Email you on a monthly basis
2. Your Welcome Email when you signed up for our service and
3. On your credit card transaction receipts as shown below:
Once these two items are entered, you will be sent a link in your email to enter in a new password for your SRFax account. Please note the link generated in email only works for 15 minutes.