Faxes are automatically archived after 6 months. Fax retention settings will still be applied to archived faxes.
Archived Faxes can be accessed from through the "Faxes Received" and "Faxes Sent" interfaces.
Faxes Received
Once logged in, navigate to "Faxes" and then "Faxes Received". Near the top of the page there will be a button labeled "View Archived Faxes" if you click the button the table will switch to show archived faxes (i.e. faxes older than 6 Months).
To return display to current faxes again click the button labeled "Hide Archived Faxes", the table will then switch back to regular inbound faxes view (i.e. faxes within the last 6 months).
Faxes Sent
Once logged in, navigate to "Faxes" and then "Faxes Sent". Near the top of the page there will be a button labeled "View Archived Faxes" if you click the button the table will switch to show archived faxes (i.e. faxes older than 6 Months).
To return display to current faxes again click the button labeled "Hide Archived Faxes", the table will then switch back to regular outbound faxes (i.e. faxes within the last 6 months).
Call Log
The Call Log will still show all all fax transmission irrespective of them being archived for ease of use. To view the Call Log once logged in, navigate to "Faxes" and then "Call Log Reports"