FAQs
Questions that are frequently asked of our support staff
To change you plan, please contact customer support at 1-866-697-7329 or you can create a Create New Ticket with your request and we will make the change fo...
Tue, Sep 16, 2014 at 3:06 PM
The easiest way to test your SRFax fax number is to simply give it a call from a regular phone or cell phone and you should hear the fax squelch. If you hea...
Wed, Oct 15, 2014 at 1:50 PM
To add a number to your current SRFax account with no difference in settings, or to change your existing fax number, please contact customer support at 1-86...
Sun, Dec 10, 2017 at 10:30 PM
There are two ways in which you can close your account.
1. You must login to your account and then navigate to "My Account" and "Clos...
Fri, Sep 19, 2014 at 11:16 AM
PGP uses a standard public key encryption scheme, wherein it uses encoding and decoding algorithms to create a public key and a private key. The public key i...
Thu, Jun 19, 2014 at 8:12 PM
We have data centres in Vancouver, British Columbia and Toronto Ontario. Our corporate head office is in Nanaimo on Vancouver Island: SRFax 203 ...
Sun, Jan 5, 2020 at 7:46 PM
When you port your fax number to SRFax, the number is transferred
to SRFax and once it has completed, the line connected to your fax
machine will no lon...
Thu, Jun 19, 2014 at 3:21 PM
Compressed Files
Zipped Files - zip A compressed file can contain any number of files in
the formats listed below.
Document...
Fri, Oct 10, 2014 at 6:13 AM