Where are my faxes

Faxes are found by:

  • Logging into your account

  • Navigating to “Faxes”

  • Navigate to “Faxes Received” or Faxes Sent”

If your faxes are not where you expect them

  • Navigate to “Settings”

  • Navigate to “General”

  • Confirm the number of months faxes are retained under fax retention settings

    • This can be set to up to 365 months, for no additional charge.